- Will the AI say something it shouldn't?
- Never. You set the rules — what the AI can discuss, what's off-limits, and when to hand off. Industry-specific compliance templates are built in for financial services, medical, legal, and more.
- How does the AI learn my communication style?
- During setup, you complete a quick voice profiling exercise — scenario-based prompts that capture how you naturally respond. The AI then mirrors your tone, language, and personality in every interaction.
- What happens when I reply personally?
- The moment you send a message to a client, the AI automatically steps back for 2 hours. You're always in control.
- Can I review AI responses before they go out?
- Yes. Auto-pilot (instant), Approval (review each), or Suggestions Only (AI drafts, you send). Your choice, per client or globally. Every draft appears in your Approval Inbox.
- How does invoicing work?
- Create quotes, convert to invoices with one click, set up recurring billing (weekly, monthly, annually), and send automated reminders via WhatsApp or email. Clients pay online via PayFast. 10 currencies with live rates.
- What reports and analytics are available?
- Visual dashboards with revenue, communication metrics, aged receivables, client health, and AI-powered insights. Export anything to CSV.
- How does billing work?
- R799 your first month, then R1 100/month flat — no per-message fees, no hidden costs. Full platform access. Less than a part-time receptionist for one day.
- Is my client data secure?
- Encrypted, enterprise-grade infrastructure, never shared with third parties. Privacy mode masks sensitive data on screen. Full audit trail. Built to financial services data-protection standards.
- How long does setup take?
- Most businesses are fully operational within 30 minutes. Pick your industry template, import clients, complete voice profile, connect WhatsApp — done.